CARE & MAINTENANCE

Care and Maintenance of Garage Door Systems

Here are some helpful safety tips. 

This list is not intended to be a comprehensive list of every safety precaution. 

Always consult your manufacturer’s installation or instruction manual for safety information about your model.

Take a few minutes to inspect and test your complete garage door system. Make monthly inspection and testing a part of your regular routine. 

 

Safety is everyone's business. 

 

Make garage door and garage door opener safety automatic in your home. 

 

Consult owner's manuals for additional recommended maintenance for your models of door and opener. 

MONTHLY MAINTENANCE CHECKLIST

Garage Door Opener Tests: Reversal Test, Force Setting Test, Additional Safety Devices

Garage Door Visual Inspection: Springs, Rollers, Pulleys, Cables and Track Lubrication, Door Balance.

 

GARAGE DOOR OPENER MAINTENANCE TIPS

 

There are routine safety and maintenance steps that you should follow once a month. 

 

Review your owner's manual for the door opener. 

 

If you don't have the owner's manual, look for the opener model number on the back of the power unit and request a manual from the manufacturer.

 

GARAGE DOOR OPENER REVERSAL TEST

 

 

Make sure your opener has a reversing feature. 

 

If a reversing feature is not present, it should be replaced. 

 

Garage door openers manufactured after January 1, 1993 are required by federal law to have advanced safety features which comply with the latest U.L. 325 standards. 

 

Contact your manufacturer or installer for additional information.

 

Test the reversing feature every month.

 

First, test the balance of the door (see "Testing and Maintaining The Garage Door"). 

 

If the door is properly balanced, then proceed.

 

With the door fully open, place a 1-1/2" thick piece of wood (a 2"x 4" laid flat) on the floor in the center of the door.

 

Push the transmitter or wall button to close the door. The door must reverse when it strikes the wood. (Note that the bottom part of "one piece doors" must be rigid so that the door will not close without reversing.)

 

If the door does not reverse, have it repaired or replaced. Have a qualified individual adjust, repair or replace the opener or door.

 

GARAGE DOOR OPENER FORCE SETTING TEST

 

Test the force setting of your garage door opener by holding the bottom of the door as it closes. 

 

If the door does not reverse readily, the force may be excessive and need adjusting. 

 

See your owner's manual for details on how to make the adjustment. 

 

Test the reversing feature after any adjustment. 

 

ADDITIONAL SAFETY DEVICES FOR GARAGE DOOR OPENERS

 

Many garage door openers can be equipped with additional safety devices. 

 

Consider adding a photo eye or edge sensor as an extra measure of safety to protect against entrapment. 

 

Keep in mind that adding more safety devices will not make an old opener meet the current U.L. standards. 

 

Make sure the additional safety devices, such as photo eyes or edge sensors, are properly installed and adjusted (see owners' manual).

 

Never remove, adjust or loosen the screws on the bottom brackets of the door. 

 

These brackets are connected to the spring by the lift cable and are under extreme tension.

GARAGE DOOR MAINTENANCE TIPS

 

Perform routine maintenance steps once a month. 

 

Review your owner's manual for the garage door. 

 

If you don't have a manual, look for the model number on the back of the door, or check the lock handle, hinges, or other hardware for the manufacturer's name and request a manual from the manufacturer. 

 

VISUAL INSPECTION

 

Look at the garage door springs, cables, rollers, pulleys, and other door hardware for signs of wear.

 

If you suspect problems, have a qualified person make repairs.

 

Lubrication: Regularly lubricate the moving parts of the door. However, do not lubricate plastic parts such as plastic rollers and plastic idler bearings. 

 

Consult the door owner's manual for the manufacturer's recommendation. 

 

WARNING!

 

Springs are under high tension. Only qualified persons should adjust them.

 

Garage door springs, cables, brackets and other hardware attached to the springs, are under very high tension and, if handled improperly, can cause serious injury. 

 

Only a qualified professional or a mechanically experienced person carefully following the manufacturer's instructions should adjust them.

 

The torsion springs (the springs above the door) should only be adjusted by a professional. DO NOT attempt to repair or adjust torsion springs yourself.

 

A restraining cable or other device should be installed on the extension spring (the spring along the side of the door) to help contain the spring if it breaks.

 

 

DOOR BALANCE

 

Periodically test the balance of your door. 

 

Start with the door closed.

 

If you have a garage door opener, use the release mechanism so you can operate the door by hand when doing this test.

 

You should be able to lift the door smoothly and with little resistance. 

 

It should stay open around three to four feet above the floor. 

If it does not, it is out of adjustment. Have it adjusted by a qualified service person.

 

 

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Safety Tips for Garage Door Openers

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GARAGE DOOR PROBLEMS

✓ Broken Springs

✓ Broken Drums 

✓ Broken Cables 

✓ Broken Rollers 

✓ Rusted Bottom Brackets 

✓ Damaged Section 

✓ Broken Torsion Tube 

✓ Crooked Door 

✓ Need Strut

GARAGE DOOR OPENER PROBLEMS

✓ Chain came off 

✓ Opener not working 

✓ Remote not working 

✓ Keypad not working 

✓ Opener wont open or close 

✓ Safety eyes problem 

✓ Broken sprocket Stripped gear

broken or loose cables

BROKEN OR LOOSE CABLES

 

It is through the cables that we find the high-pressure work of the spring getting transferred to lift the door. 

 

Cables bear the weight of the door when the door gets closed. 

 

The cable can break or come off of its spool.

SYMPTOM(S)

The door opens or closes unevenly or shows visible signs of cables fraying or becoming loose, or disconnected. 

 

REMEDY

Call us right now and one of our experienced technicians will fix the problem. Get to the root of the cause to prevent the problem from happening again.


broken garage door springs

BROKEN GARAGE DOOR SPRINGS

 

The most common issue that you will face with your garage is broken spring and this can lead the door to stop working. 

 

The torsion springs actually are the main component in the garage door opener and the hardest working part of the whole Garage door system.

 

The opener does only a fraction of the actual lifting that is necessary to move your garage door. 

 

Therefore, if the torsion spring stretches and breaks, the garage door opener will not be able to function and open the door. 

SYMPTOM(S) 

The symptoms of trouble with broken garage door springs include the door operating. 

 

There are 2 kinds of springs: 

 

1) Torsion Spring -These springs are placed just above the garage door and can expand or contract as the door raises or is lowered. It looks like firmly coiled springs. 

 

2) Extension Spring -These springs are positioned on the right and left sides of the garage doors and can stretch out and expand as the garage door lowers and contracts when opening. 

 

REMEDY

Do not try to operate the door as this is a safety hazard. Damaged springs can cause the garage door to crash down or injure someone. 

 

 

Get in touch with us who will fix the issue within the same day or within 24 hours.


garage door rollers need to be reset or replaced

GARAGE DOOR ROLLERS NEED TO BE RESET OR REPLACED

 

The garage door rollers are responsible for the smooth operation of the doors. 

 

These rollers are held in position with the help of brackets that are fixed to your garage and to the track. 

 

Those garage doors over a decade old have faced several environmental factors and build up from dust, lubricants, and oil. All these factors can start to take their toll and wear out those rollers. 

 

The quality of the rollers gets hampered and they can slip off the track from time to time.

SYMPTOM(S)

You find your garage door making an excessive amount of noise when opening and closing and does not ride up and down smoothly. It might also seem to shake. 

 

REMEDY 

 

Call our expert and well-trained technicians right now to fix the issue and act immediately for safety aspects and other reasons.


safety sensor malfunction or miss-alignment

SAFETY SENSOR MALFUNCTION OR MISS-ALIGNMENT

 

 

Another common issue with a garage door is that it stops and then reverses if you want to close it. 

 

It also makes some clicking noise, accompanied by the opener light flashing. 

 

This clearly means that the safety sensors are out of alignment and the garage door will not close. 

 

As one side of the track acts as the receiving eye sensor and the other side sends the signal, if any one of these sensors are knocked out of alignment, the receiving end will not get the signal. 

 

This triggers the door to turn around.

SYMPTOM(S)

The door goes back up when you hit the wall button in order to close the door. You have to press the button down until the door shuts.  

 

REMEDY

 

It is essential to keep the red lights on the sensors are on. 

 

Make manual adjustments if you see a flicker until lights are lit. 

 

If you still face the problem persists, it is essential to call us, the experts as there could be a bigger issue with the opener, for example, a circuit board problem.